Responsible Gaming
Gaming Should Be Entertainment
At Betzillo, we believe that gaming should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. It's important to approach gaming with a responsible mindset and to set limits that work for your personal circumstances.
If you choose to participate in gaming activities, please do so responsibly and within your means.
Age Verification
Gaming is strictly for individuals aged 18 years and over in Australia, or the minimum legal age in your jurisdiction.
Betzillo is committed to preventing underage participation. All users must verify their age during account registration. If you are under the legal age in your area, you are not permitted to use this website.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs:
- Spending more money on gaming than you can afford
- Continuing to game despite losses or financial hardship
- Chasing losses by continuing to play in an attempt to win back money
- Hiding gaming activity from family members or friends
- Neglecting work, studies, or personal responsibilities due to gaming
- Borrowing money to fund gaming activities
- Experiencing anxiety, mood swings, or irritability when unable to game
- Unsuccessful attempts to reduce or stop gaming
- Using gaming as an escape from problems or negative emotions
If you recognize any of these signs in yourself or someone you know, please reach out for support immediately.
Self-Help Tools and Features
Betzillo provides several tools to help you manage your gaming activity responsibly:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific time period
- Loss Limits: Set a maximum amount you're prepared to lose over a set timeframe
- Reality Checks: Receive regular reminders during gaming sessions to check your activity and time spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account if you need a break from gaming
- Account Closure: Permanently close your account if you wish to stop gaming
To access these tools, log into your account and navigate to the Responsible Gaming settings. You can also contact our support team for assistance.
Support Organizations
If you're struggling with problem gambling, help and support are available. The following organizations provide confidential assistance:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free counseling and support service for problem gambling
- Lifeline: 13 11 14 — General crisis support available 24/7
United Kingdom
- GamCare: www.gamcare.org.uk — Free support and counseling for problem gambling
- GamStop: www.gamstop.co.uk — National self-exclusion scheme
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Resources and support for problem gambling
United States
- National Council on Problem Gambling: www.ncpgambling.org — Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Information and counseling on problem gambling
Take Action Today
If you believe you may have a problem with gambling, please seek help immediately. There is no shame in reaching out — support services are confidential and staffed by trained professionals who understand problem gambling.
Remember: Help is available, and recovery is possible.
Contact one of the support organizations listed above, speak with your doctor, or reach out to a trusted family member or friend.
Contact Betzillo
If you have questions about responsible gaming features or need assistance with our self-help tools, please contact our support team at caah.org.au or use the contact form on our website.